Multi-channel follow-up — SMS, email, in-app
Reaches patients on whichever channel they actually use. The conversation memory is shared across all of them — no duplicates, no missed context, no “I already told the email one.”
AI aftercare software for healthcare that automates post-visit follow-up, catches risk early, and drives review requests at the right moment.
No setup fees · 14-day go-live · cancel any time · HIPAA BAA HIPAA BAA included
Reaches patients on whichever channel they actually use. The conversation memory is shared across all of them — no duplicates, no missed context, no “I already told the email one.”
Reads the patient’s reply tone — in pain, frustrated, unsure, satisfied — and routes accordingly. Never replies “great!” to “I think it’s bleeding.”
Predicts which patients are likely to call with a concern — based on procedure, history, and demographics. Reaches out proactively before the panic call.
Patient flags pain, swelling, or bleeding? Sequence stops immediately, provider gets pinged. The agent never sends “how’s day 3?” while a patient is in the ER.
Detects the patient’s language and switches mid-conversation when they do. Critical for post-op compliance in diverse markets.
What to do, when to do it, and confirm done. Ice today, no aspirin tonight, vertical sleep position for 48 hours — with patient confirmations checked off.
Once the patient is healed and happy, the agent asks for the Google or Yelp review. Far higher conversion than asking at checkout when they haven’t felt the result yet.
Aftercare summary — check-ins, sentiment trend, concerns, outcome — all written back as a structured note in your EHR. Provider doesn’t have to dig for what happened.
End-to-end encryption, BAA-protected pipeline, audit log on every conversation, tenant-isolated storage. PHI never leaves the secure perimeter.
Practices on Enzo AI Aftercare lift satisfaction, cut post-visit calls, and pull more 5-star reviews — in the first 30 days.
Patients get aftercare answers automatically. The front desk picks up less, the clinical team gets back its day.
Review prompts fire at peak satisfaction — when the patient is actually happy. More Google stars, more new bookings.
Captured outcomes become marketing assets. Caught complications avoid claims. Reviews drive bookings. The math compounds.
Automated check-ins surface risk while it is still manageable, which protects the patient experience and reduces preventable escalation.
Clear follow-up makes patients feel supported instead of forgotten, which builds trust after they leave your office.
Routine questions get answered automatically, so your front desk spends less time repeating the same instructions all day.
Better follow-up leads to stronger reviews, more repeat visits, and a practice experience patients remember for the right reasons.
No setup fees. No per-message charges. Cancel any time. HIPAA BAA included on every plan.
AI post-visit concierge software for medical, dental, aesthetic, and specialty practices. Multi-channel follow-up across SMS, email, and in-app. Sentiment-aware reply scoring, pre-emptive risk detection, auto-pause on concerning replies, recovery checklists with confirmations, review-at-peak-satisfaction, and bidirectional EHR sync. One flat monthly price — no per-message fees, unlimited patients.
$349
Get started nowThe patient experience does not end when they leave the office. Strong aftercare protects outcomes, reduces avoidable calls, and turns recovery into retention.
Everything we get asked on every demo call.
Yes. The AI uses a frontier voice model (sub-300ms latency, natural intonation, mid-sentence interruption handling). You pick the voice and the personality — calm, energetic, formal, warm — and we train on your brand tone. Most patients don’t realize they’re talking to AI unless told.
We support 30+ practice management systems out of the box: Dentrix, Open Dental, Eaglesoft, Athenahealth, Epic, eClinicalWorks, Jane, SimplePractice, Nexhealth and more. For everything else we use Zapier/Make or direct API. Tell us your stack on the kickoff call and we’ll confirm in two minutes.
The agent has clear hand-off triggers: anything safety-related (suicide ideation, severe pain, allergic reactions) escalates immediately to your on-call team. Billing disputes, refund requests and complaints are routed to the right inbox with a full transcript. The agent never argues or makes legal/medical claims it shouldn’t.
Yes. We sign a BAA before go-live, encrypt audio and transcripts in transit and at rest, never train shared models on your data, and offer one-click data export. Voice, transcripts and bookings live in a dedicated environment for your practice.
14 days from kickoff call. Week 1: integrations and voice training. Week 2: testing, soft launch on overflow + after-hours, then full takeover on day 14. We don’t move you to your main line until you’ve signed off.
Every call is recorded and transcribed. You see flagged calls daily on your dashboard with the reason flagged (low confidence, escalation triggered, unhappy patient). We retrain the agent weekly based on those flags. Provider sign-off is required for any clinical-adjacent output.
Month-to-month. Cancel any time with 30 days’ notice. Annual plans get a pro-rata refund. We’ll export every transcript and booking record within 7 days. Zero lock-in.
Generic answering services take a message and email you. Ours books the appointment, verifies insurance, collects deposits, and texts confirmations — autonomously. Most clients break even on missed-call recovery alone in the first 30–45 days.
A loaded receptionist runs $3.5–5.5k/month and covers 40 hours/week. AI Voice Receptionist is $499/mo flat and covers 24/7/365 with unlimited concurrent calls. The Math: most clinics pay back the agent within 3 booked appointments.
Yes — most clinics start here, then add Smart Booking, Digital Intake, and Aftercare for $1,199/mo (the Front Desk system). Or grab Enzo OS Complete (all 24 agents across Front Desk, Operations, Growth and Revenue) at $2,999/mo.