AI Aftercare · Post-visit concierge · HIPAA-ready

AI Aftercare Software for Practices

AI aftercare software for healthcare that automates post-visit follow-up, catches risk early, and drives review requests at the right moment.

  • Multi-channel follow-up — SMS, email, in-app, with shared conversation memory
  • Sentiment-aware reply scoring — never replies "great!" to "I’m bleeding"
  • Pre-emptive risk scoring — reaches out before the panic call
  • Auto-pause when something’s off — sequence stops, provider gets pinged
  • 30+ languages, auto-detected — critical for post-op compliance in diverse markets
  • Recovery checklist + compliance reminders — with patient confirmations
  • Review request fires at peak satisfaction — far higher conversion than at checkout
  • Auto-encounter note written back to your EHR — structured, not free-text
  • HIPAA-compliant PHI handling — encrypted, BAA-protected, audit-logged
Get started — $349/mo

No setup fees · 14-day go-live · cancel any time · HIPAA BAA HIPAA BAA included

Process

How AI Aftercare works.

Results

Real impact,
Real Return on Investment.

Practices on Enzo AI Aftercare lift satisfaction, cut post-visit calls, and pull more 5-star reviews — in the first 30 days.

01
40% fewer support calls

Patients get aftercare answers automatically. The front desk picks up less, the clinical team gets back its day.

02
2.4× reviews per month

Review prompts fire at peak satisfaction — when the patient is actually happy. More Google stars, more new bookings.

03
11× return on investment

Captured outcomes become marketing assets. Caught complications avoid claims. Reviews drive bookings. The math compounds.

Outcomes that
protect outcomes after the visit

01

Catch Problems Earlier

Automated check-ins surface risk while it is still manageable, which protects the patient experience and reduces preventable escalation.

02

Give Patients More Confidence

Clear follow-up makes patients feel supported instead of forgotten, which builds trust after they leave your office.

03

Reduce Post-Visit Call Volume

Routine questions get answered automatically, so your front desk spends less time repeating the same instructions all day.

04

Turn Recovery into Retention

Better follow-up leads to stronger reviews, more repeat visits, and a practice experience patients remember for the right reasons.

Simple, flat pricing.

No setup fees. No per-message charges. Cancel any time. HIPAA BAA included on every plan.

Outcomes captured, complications caught

AI Aftercare

AI post-visit concierge software for medical, dental, aesthetic, and specialty practices. Multi-channel follow-up across SMS, email, and in-app. Sentiment-aware reply scoring, pre-emptive risk detection, auto-pause on concerning replies, recovery checklists with confirmations, review-at-peak-satisfaction, and bidirectional EHR sync. One flat monthly price — no per-message fees, unlimited patients.

$349

Get started now
What you get
  • Multi-channel follow-up — SMS, email, in-app with shared conversation memory
  • Sentiment-aware reply scoring — pain, frustration, satisfaction routed accordingly
  • Pre-emptive risk scoring — predicts who’s likely to call with a concern
  • Auto-pause on concerning replies — sequence stops, provider pinged inside 15s
  • 30+ languages auto-detected, switches mid-conversation
  • Recovery checklist + compliance reminders with patient confirmations
  • Review request fires at peak satisfaction (Google, Yelp, Healthgrades)
  • Auto-encounter note written back to your EHR as structured fields
  • HIPAA-compliant PHI handling — BAA + encryption + 7-year audit log
Sign up online Hear it in action Book a demo

If follow-up stops after the visit, you need AI Aftercare

The patient experience does not end when they leave the office. Strong aftercare protects outcomes, reduces avoidable calls, and turns recovery into retention.

You should move on this now if:

  • Post-visit questions keep flooding your front desk.
  • You want patients to feel guided, supported, and less likely to panic after treatment.
  • Your team needs earlier visibility into recovery issues before they escalate.
  • You care about reviews, retention, and better follow-through after the procedure or visit.

Without it, you are probably still dealing with:

  • Routine recovery questions are still eating up staff time every day.
  • Patients feel forgotten once they leave, which hurts trust and satisfaction.
  • Small post-visit issues become bigger because follow-up starts too late.
  • You are missing an easy retention lever after paying so much to acquire the patient in the first place.
Common questions

Questions, answered straight.

Everything we get asked on every demo call.

Yes. The AI uses a frontier voice model (sub-300ms latency, natural intonation, mid-sentence interruption handling). You pick the voice and the personality — calm, energetic, formal, warm — and we train on your brand tone. Most patients don’t realize they’re talking to AI unless told.

We support 30+ practice management systems out of the box: Dentrix, Open Dental, Eaglesoft, Athenahealth, Epic, eClinicalWorks, Jane, SimplePractice, Nexhealth and more. For everything else we use Zapier/Make or direct API. Tell us your stack on the kickoff call and we’ll confirm in two minutes.

The agent has clear hand-off triggers: anything safety-related (suicide ideation, severe pain, allergic reactions) escalates immediately to your on-call team. Billing disputes, refund requests and complaints are routed to the right inbox with a full transcript. The agent never argues or makes legal/medical claims it shouldn’t.

Yes. We sign a BAA before go-live, encrypt audio and transcripts in transit and at rest, never train shared models on your data, and offer one-click data export. Voice, transcripts and bookings live in a dedicated environment for your practice.

14 days from kickoff call. Week 1: integrations and voice training. Week 2: testing, soft launch on overflow + after-hours, then full takeover on day 14. We don’t move you to your main line until you’ve signed off.

Every call is recorded and transcribed. You see flagged calls daily on your dashboard with the reason flagged (low confidence, escalation triggered, unhappy patient). We retrain the agent weekly based on those flags. Provider sign-off is required for any clinical-adjacent output.

Month-to-month. Cancel any time with 30 days’ notice. Annual plans get a pro-rata refund. We’ll export every transcript and booking record within 7 days. Zero lock-in.

Generic answering services take a message and email you. Ours books the appointment, verifies insurance, collects deposits, and texts confirmations — autonomously. Most clients break even on missed-call recovery alone in the first 30–45 days.

A loaded receptionist runs $3.5–5.5k/month and covers 40 hours/week. AI Voice Receptionist is $499/mo flat and covers 24/7/365 with unlimited concurrent calls. The Math: most clinics pay back the agent within 3 booked appointments.

Yes — most clinics start here, then add Smart Booking, Digital Intake, and Aftercare for $1,199/mo (the Front Desk system). Or grab Enzo OS Complete (all 24 agents across Front Desk, Operations, Growth and Revenue) at $2,999/mo.

Ready to try the AI Aftercare?

Book a demo