No-show recovery software that detects missed visits, sends rebooking sequences, and recovers lost revenue for healthcare practices.
No setup fees · 14-day go-live · cancel any time · HIPAA BAA HIPAA BAA included
EHR webhook fires the second the slot start time passes without a check-in event. The agent knows before the front desk does — and starts the recovery sequence while patient intent is still warm.
SMS first (highest open rate), then email + call-back offer if no reply within 4 hours. AI voice nudge available for high-value visits. The agent shifts channels, never repeats the same message.
Patient gets an SMS with a tap-to-rebook button. They pick a new slot inside the conversation; the slot locks straight into your PMS — no callbacks, no phone tag.
The moment a patient texts back, taps the rebook link, or shows up — the sequence halts. No spamming a patient who’s already taken action. STOP / UNSUBSCRIBE respected forever.
Botox at 3 months, filler at 9 months, laser at week 6 — the agent knows each treatment’s cycle and times a personalized reactivation offer to each patient’s last visit. Cheapest revenue you can capture.
STOP / UNSUBSCRIBE / REMOVE caught in 30+ phrasings, audit-logged, and respected forever. BAA-protected, encrypted in transit and at rest. Compliance baked into the pipeline.
Spanish-speaking patient gets a Spanish recovery sequence. Detects from area code or prior history and switches mid-conversation. Critical for compliance and recovery in diverse markets.
Every dispatch, reply, opt-out, and rebook logged with timestamps and channel. 7-year retention, BAA-protected, dispute-ready. Auditor asks for proof, you click search, you’re done.
Practices on Enzo No-Show Recovery typically recover 30–50% of missed appointments and reactivate dormant patients within the first 60 days — every recovered chair is direct margin.
Coordinated SMS, email, and call-back sequence fires the second a slot is missed — most patients rebook within the first hour.
Webhook fires the moment the slot start time passes without check-in. The agent beats the front desk by hours.
Combined no-show recovery + dormant reactivation typically returns $13k+ to a busy clinic each month — direct margin, not gross revenue.
Outreach starts while the missed visit is still fresh, which gives you a much better shot at saving the appointment the same day.
Treatment-aware sequences reopen revenue from patients you already paid to acquire but had stopped hearing from.
Sub-60-second triggers beat manual follow-up and keep the recovery process moving before the empty chair becomes lost margin.
Every recovered slot lifts profitability without buying another lead, hiring another rep, or adding more ad spend.
No setup fees. No per-recovery charges. Cancel any time. HIPAA BAA included on every plan.
No-show recovery software for medical, dental, aesthetic, and specialty practices. Sub-60-second EHR webhook detection, triggered multi-channel sequences (SMS, email, call-back), one-tap rebook links, stop-on-reply orchestration, treatment-aware dormant reactivation, TCPA + HIPAA-compliant opt-out, and full audit log. One flat monthly price — unlimited recovered appointments.
$249
Get started nowA no-show does not have to be a permanent loss. Fast, treatment-aware recovery turns an empty slot into a second chance before the revenue disappears for good.
Everything we get asked on every demo call.
Under 60 seconds. We connect to your EHR via webhook, so the moment the appointment slot start time passes without a check-in event, the recovery sequence fires. No polling delays, no batch jobs — true real-time.
SMS first (highest open rate), then email + call-back offer if no reply within 4 hours. We never send the same message twice, and we shift channel rather than blasting. AI voice nudge available for high-value visits.
30–50% is the typical range. Patients who already showed enough intent to book are the cheapest revenue you can possibly capture — they just need a friction-free way to get back on the schedule. The first SMS, sent within the first hour, drives most recoveries.
The agent reads your patient record and identifies anyone who hasn’t come back within their treatment’s natural cycle — Botox at month 3, filler at month 9, laser series at week 6. It then sends a personalized offer timed to their last treatment, in the patient’s preferred channel and language.
Three guardrails: (1) Stop-on-reply — the moment a patient texts back or taps the rebook link, the sequence halts. (2) Opt-out parsing — STOP, UNSUBSCRIBE, REMOVE and 30+ phrasings caught and respected forever. (3) Max 3 touches per missed appointment, calibrated to be helpful, never pushy.
30+ systems out of the box: Dentrix, Open Dental, Eaglesoft, Athenahealth, Epic, eClinicalWorks, Jane, SimplePractice, Nexhealth and more. For everything else we use direct API or Zapier/Make. Tell us your stack on the kickoff call and we confirm in two minutes.
Yes. BAA signed before go-live, all transcripts and message bodies encrypted in transit and at rest, audit log on every dispatch with 7-year retention by default. We never train shared models on your patient data.
14 days from kickoff. Week 1: integrations, treatment cycle calibration, message-tone tuning. Week 2: soft launch on a single provider or location, then full takeover on day 14 once you’ve signed off.
$249/mo flat. A clinic with a 20% no-show rate on $50K/mo loses $10K/mo to empty chairs. Even a 30% recovery rate puts $3K back in the pocket — the agent pays for itself 12× over in the first month.
Yes — most clinics start here, then add Smart Booking, Patient CRM, and Appointment Reminders. Pair them all in our Front Desk system at $1,199/mo, or grab Enzo OS Complete (all 24 agents across Front Desk, Operations, Growth and Revenue) at $2,999/mo.